Effective Date: September 27, 2023

1. Introduction

Pies by Di (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and services. By using our website or purchasing our products, you agree to the terms of this Privacy Policy.   

2. Information We Collect

We collect two types of information:

• Personal Information: This includes information you provide directly, such as your name, email address, phone number, and shipping address when you place an order or sign up for our newsletter.   
   
• Non-Personal Information: This includes data collected automatically when you visit our website, such as your IP address, browser type, and browsing activity.

3. How We Use Your Information

We use the information we collect for several purposes:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Send promotional emails (if you opt-in)
• Improve our website and services
• Ensure compliance with applicable laws

4. Sharing Your Information

We never sell or rent your personal information to third parties. We may, however, share it with trusted partners who help us operate our business, such as payment processors, order fulfillment centers, and marketing agencies. These partners are contractually obligated to protect your information and use it only for the specific services they provide.

5. Security of Your Information

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee the absolute security of your data.   

6. Your Choices

You have control over your information:

• Opt-out of emails: You can unsubscribe from promotional emails using the link provided in each message.
• Update or delete information: Contact us at contact@piesbydi.com to request changes or deletion of your personal information.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. These technologies allow us to remember your preferences and analyze website traffic. You can adjust your browser settings to refuse cookies or receive notifications when they are sent. However, some website features may not function properly without cookies.   

8. Children’s Privacy

Our website and services are not directed towards children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it immediately.   

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.   

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

contact@piesbydi.com