Effective Date: September 27, 2023

1. Introduction

At Pies by Di, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our business. We value your trust and want to ensure that your personal information is handled with the utmost care and in accordance with applicable privacy laws.

2. Information We Collect

We may collect various types of personal information, including but not limited to:

• Contact information (e.g., name, email address, phone number).
• Payment information (e.g., credit card details for online orders).
• Demographic information (e.g., age, gender, location).
• Customer preferences and feedback.
• Website usage data (e.g., IP address, cookies, browsing history).

3. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your orders, promotions, and updates.
• To improve our products and services based on your feedback and preferences.
• To provide customer support and address inquiries or concerns.
• To analyze website usage and improve our website’s functionality and content.
• To comply with legal and regulatory requirements.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers, such as payment processors and shipping companies, who assist us in fulfilling your orders and providing services to you. These service providers are contractually obligated to protect your information and use it solely for the purposes specified.

We may also disclose your information if required by law or to protect our rights, privacy, safety, or property.

5. Cookies and Online Tracking

Our website may use cookies and other tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Your Choices

You have the right to access, correct, or delete your personal information that we hold. You may also opt out of receiving promotional emails from us at any time by following the unsubscribe instructions provided in the emails.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on our website with the effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at: [email protected]